GDPR Compliance | MyPremiumIPTV

This page explains how MyPremiumIPTV complies with the EU General Data Protection Regulation (GDPR) and UK GDPR. If you are located in the European Economic Area (EEA) or United Kingdom, you have specific rights regarding your personal data. This page details those rights and how to exercise them.

1. Who This Applies To

This GDPR Compliance statement applies to all subscribers and visitors located in:

European Union (EU) member states
European Economic Area (EEA) — including Iceland, Liechtenstein, and Norway
United Kingdom (governed by UK GDPR post-Brexit)
Any country where GDPR standards are applied by local law

If you are outside these regions, our general Privacy Policy applies.

2. Data Controller

MyPremiumIPTV acts as the data controller for personal data collected through our website and streaming service. As data controller, we determine the purposes and means of processing your personal data.

Controller: MyPremiumIPTV
Contact: support@mypremiumiptv.net
Website: mypremiumiptv.com

3. Lawful Basis for Processing

Under GDPR Article 6, we only process personal data where we have a valid lawful basis. The table below outlines the basis for each type of processing we perform:

Processing Activity	Lawful Basis	GDPR Article
Account creation and management	Contract performance	Art. 6(1)(b)
Processing subscription payments	Contract performance	Art. 6(1)(b)
Fraud prevention and security monitoring	Legitimate interests	Art. 6(1)(f)
Legal compliance (tax, accounting)	Legal obligation	Art. 6(1)(c)
Sending promotional emails	Consent	Art. 6(1)(a)
Service analytics and improvement	Legitimate interests	Art. 6(1)(f)
Customer support communications	Contract performance / Legitimate interests	Art. 6(1)(b)(f)

4. Your GDPR Rights

As an EU/UK data subject, you have the following rights under GDPR:

Right of Access (Art. 15)

Request a copy of all personal data we hold about you, including how it is processed and with whom it is shared.

Right to Rectification (Art. 16)

Request correction of inaccurate or incomplete personal data. We will action this within 30 days.

Right to Erasure (Art. 17)

Request deletion of your personal data ("right to be forgotten") where there is no overriding legal reason to retain it.

Right to Restriction (Art. 18)

Request that we limit processing of your data while a dispute or request is being resolved.

Right to Portability (Art. 20)

Receive your personal data in a structured, commonly used, machine-readable format, or have it transmitted to another controller.

Right to Object (Art. 21)

Object to processing based on legitimate interests or direct marketing at any time. We will stop processing unless we can demonstrate compelling grounds.

Withdraw Consent (Art. 7)

Withdraw consent at any time where processing is based on consent (e.g., marketing emails). Withdrawal does not affect prior lawful processing.

Right to Complain (Art. 77)

Lodge a complaint with your local supervisory authority if you believe we have processed your data unlawfully.

5. How to Exercise Your Rights

To exercise any GDPR right, send your request to:

Email: support@mypremiumiptv.net
Subject line: "GDPR Request — [Right Type] — [Your Username]"
Include: Your full name, account email, and a description of your request.
Response time: Within 30 days. Complex requests may be extended by up to 2 additional months with prior notice.

We may need to verify your identity before processing your request to prevent unauthorized access to your data. We will never charge a fee for legitimate data subject requests unless they are manifestly unfounded or excessive.

6. Data Retention Under GDPR

We apply the GDPR principle of storage limitation. Data is held only as long as necessary:

Account data: Deleted within 30 days of account closure
Transaction records: Retained 7 years (legal/accounting obligation, Art. 6(1)(c))
Support history: Retained 2 years from last interaction
Cookies and analytics data: Retained 90 days (anonymized after 30 days)

7. International Data Transfers

Where personal data is transferred outside the EEA or UK, we ensure that appropriate safeguards are in place per GDPR Chapter V. Transfers rely on one or more of:

European Commission adequacy decisions
Standard Contractual Clauses (SCCs) — Article 46(2)(c)
Binding Corporate Rules where applicable

8. Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours as required by GDPR Article 33. If the breach poses a high risk, we will also notify affected data subjects without undue delay per Article 34.

9. Data Protection Officer

While we are not currently required to appoint a formal Data Protection Officer (DPO) under GDPR Article 37, we have designated a privacy contact responsible for data protection matters. All privacy inquiries are handled by our support team at support@mypremiumiptv.net.

10. Supervisory Authority

If you are unsatisfied with our response to your GDPR request, you have the right to lodge a complaint with your national data protection supervisory authority. Examples include:

UK: Information Commissioner's Office (ICO) — ico.org.uk
Germany: Bundesbeauftragte für den Datenschutz (BfDI)
France: Commission Nationale de l'Informatique et des Libertés (CNIL)
EU (all): Your country's national DPA as listed on the EDPB website